Privacy Policy for Home904 (Susan Takara, LLC)

At Home904, accessible from https://home904.com, protecting your privacy is one of our top priorities. This Privacy Policy outlines the types of information we collect and how that information is used when you interact with our website.

If you have any questions or need additional details about our Privacy Policy, please contact us.

This Privacy Policy applies only to information collected through our website and is valid for visitors regarding the personal information they share with Home904 and/or information we collect on home904.com. This policy does not apply to information collected offline or through channels other than this website.

Consent

By using our website, you consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information you are asked to provide—and the reasons why—will always be clearly communicated at the point where we request your information.

If you contact us directly, we may receive personal information such as your name, email address, phone number, message content, attachments you send, and any other information you choose to share.

When creating an account on Home904, we may ask for details such as your name, company name (if applicable), address, email address, and telephone number.

How We Use Your Information

We may use collected information in the following ways:

• Operate, maintain, and improve our website

• Personalize and enhance the user experience

• Analyze website usage and user behavior

• Develop new features, services, or tools

• Communicate with you directly for customer support, service-related updates, appointment coordination, and real estate-related information you request (including via phone, email, and text, if you opt in)

• Send you email notifications and updates

• Detect and prevent fraud

Sharing of Personal Information

We do not sell your personal information.

Data will not be shared with third parties for marketing or promotional purposes.

We may share limited information with service providers who help us operate our website and communications (for example: website hosting, analytics, email delivery, customer relationship management tools, and SMS delivery providers used only to send messages you have opted into). These providers are permitted to use information only to perform services for us and not for their own marketing.

Log Files

Home904 follows standard hosting practices that use log files. These logs record visitor activity when accessing websites. Information collected may include IP addresses, browser types, Internet Service Providers (ISPs), timestamps, referring/exit pages, and click counts. None of this information is personally identifiable. This data helps us analyze trends, administer the website, and understand how visitors use the site.

Cookies

Like many websites, Home904 uses cookies to store information such as visitor preferences and pages visited. These cookies help us optimize user experience by tailoring content based on browser type and other settings.

You can disable cookies through your browser settings. Detailed guidance can be found on your browser’s official website.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, California consumers have the right to:

• Request that a business disclose categories and specific pieces of personal data collected about them.

• Request deletion of personal data collected by the business.

• Request that a business that sells personal data not sell their data.

If you submit a request, we have one month to respond. To exercise any of these rights, please contact us.

GDPR Data Protection Rights

All users are entitled to the following under GDPR:

• The right to access: request copies of your personal data (we may charge a small fee).

• The right to rectification: request corrections to inaccurate or incomplete information.

• The right to erasure: request deletion of your personal data under certain conditions.

• The right to restrict processing: request limits on how we use your data under certain conditions.

• The right to object to processing under certain conditions.

• The right to data portability: request that we transfer your data to another organization or directly to you.

If you make a request, we will respond within one month. To exercise your rights, please contact us.

Children’s Information

Protecting children while they use the internet is extremely important to us. We encourage parents and guardians to monitor and guide their children’s online activities.

Home904 does not knowingly collect Personal Identifiable Information from children under 13. If you believe your child has shared such information on our website, please contact us immediately so we can promptly remove it from our records.

Terms and Conditions (SMS Messaging)

1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.

2. You can cancel the SMS service at any time. Just text “STOP”. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at [email protected].

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our privacy policy: https://home904.com/privacy-policy